These privacy policies establish how this website (hereinafter the Aranzazu online store) uses and protects the information you provide when using this channel. The Aranzazu online store is committed to ensuring that your privacy is protected. By requesting certain information by which you can be identified when you use this website, we ensure that it will only be used in accordance with this privacy statement. The Aranzazu online store may update these policies from time to time and this page will also be updated. We recommend that you check this page from time to time to ensure that you are satisfied with any changes that may occur.

What we collect

We can collect the following information:

• Name
• Contact information including email and address
• Demographic information such as zip code, gender, preferences and interests
• Other relevant information for surveys and / or offers

The exhaustive list of cookies we collect can be found in the Cookie List section.

What we do with the information we collect

We require this information to understand your needs and provide a better service, in particular for the following reasons:

• Internal records.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers, and other information that we think you may find interesting, with your permission, to the email address you provided.
• Occasionally, we may also use your contact information for market research purposes. In this case, the contact would be by email or by phone. We can use this information to tailor our website according to your interests.

Security

We are committed to ensuring that your information is protected, preventing unauthorized access or disclosure. We have put in place appropriate physical, electronic and managerial procedures to safeguard and securely maintain the information we collect online.

How we use cookies

A cookie is a small file that requests permission to be installed on your computer’s hard drive. Once you have accepted, the file is added and a cokie helps analyze web traffic or lets us know when you visit the site. Cookies allow web applications to adapt to you as an individual. The web application can be adjusted to your needs and tastes by collecting and remembering information about your preferences.

We use traffic cookies to identify which pages are being used. This helps us analyze data about web traffic and improve our online store in a way that adapts to customer needs. We only use this information for statistical purposes and then the information is removed from the system.

Generally speaking, cookies allow us to offer you a better web experience by letting us know which pages you found useful and which ones you did not. A cookie does not allow us in any way to access your computer or any accurate information about you, apart from the information that you decide to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies, if you prefer. This can prevent you from getting the most out of the website.

Links to other websites

The online store may contain links to other websites of interest. However, once you have removed our website through those links, please note that we have no control over other websites, therefore, we cannot be responsible for the protection and privacy of any information you provide when you visit. those sites, which are not governed by this privacy statement. We suggest you review the privacy policies applicable to those websites.

Control of your personal data

You can choose to restrict the collection or use of your personal information in the following ways:

• When you are asked to fill out a form in the online store, see if there is any box that you can click to indicate that the information is not used for direct marketing purposes,
• If you have previously accepted the use of your data for direct marketing purposes, you can change your mind by letting us know through the contact form.

We will not sell or distribute your personal data to third parties, unless we have your authorization or it is required by law.

You can request details of your personal data under Law 1581 of 2012 by letting them know through any contact channel, preferably by email contact@aranzazu.net.co.

If you consider that any of your information is incorrect or incomplete, please write to us at the email address above as soon as possible. We will promptly correct any information that has been identified as incorrect.

List of cookies we use

The following table contains a list of the cookies we use and the information it stores.